Our Commitment to Child Safety 

Engine Swim Aquatic (ESA), Mentone Aquatic (MA), Korowa Aquatics (KA), and Toby Haenan Swim Centres (THSC) are a child safe organisation which welcomes all children, young people, and their families.  

We are committed to providing an environment where all children are safe and feel safe, where their participation is valued, their views respected, and their voices are heard about decisions that affect their lives. Our child safe policies, strategies and practices are inclusive of the needs of all children.  

We have no tolerance for child abuse and take proactive steps to identify and manage any risks of harm to children in our swimming environments.  

We promote positive relationships between children and adults and between children and their peers. These relationships are based on trust and respect.  

We take proactive steps to identify and manage any risk of harm to children in our swim centres. When child safety concerns are raised or identified, we treat these seriously and respond promptly and thoroughly. 

Child safety is a shared responsibility. Every person involved in our centres has an important role in promoting child safety and wellbeing and promptly raising any issues or concerns about a child’s safety. 

We are committed to regularly reviewing our child safe practices, and seeking input from our children, families, staff, and volunteers to inform our ongoing strategies.  

 

Our Child Safety Policies and Documents 

Child Safety and Wellbeing Policy 

Child Safety and Wellbeing Code of Conduct 

Child Safety and Wellbeing Reporting Guidelines 

Child Safety Complaints  

 

Reporting a Child Safety Concern? 

If you are a child or young person and you feel unsafe or would like to speak to someone about your mental health or any other issues, please call the Kids Helpline at 1800 55 1800 

ESA takes all complaints and concerns regarding child safety and wellbeing seriously and will thoroughly and sensitively investigate all complaints and concerns.  

Information can be provided to ESA via Swim Centre Coordinator in the first instance however if you wish to raise the matter for further review and discussion, please end an email to our online complaints and a member of our Leadership Team will be in touch with you. 

Complaints can be made confidentially to Engine Swim Australia or with full disclosure. ESA will maintain full confidence of the complainant where possible to protect both the complainant and the students involved. The safety and wellbeing of children is always a priority in these circumstances.